Meet the team
David Melatti
Director & Co-Founder | Licensed Estate Agent | Auctioneer | Property Investment Advisor
Contact: Davidm@vip-consulting.com.au
Ph: 0414 708 091
With over two decades in real estate, David brings extensive expertise across sales, auctions, property management, and investment strategy. Known for his strategic approach, attention to detail, and personalised service, he consistently delivers outstanding results for vendors, buyers, landlords, and tenants. Whether guiding first-time buyers, managing investments, or running seamless auctions, David combines deep industry knowledge with a personal touch to achieve exceptional outcomes.
David’s commitment to building strong, long-term relationships with his clients has earned him a reputation as a trusted advisor in the industry. He takes pride in understanding each client’s unique needs, ensuring every transaction is smooth, rewarding, and tailored to deliver the best possible results.
Carolina Sgro
Senior Property Manager
Contact: pm@smartpropertymanager.com.au
Carolina is a highly experienced Senior Property Manager who specialises in residential properties. She takes pride in keeping homes well-maintained, supporting tenants, and helping owners get the best possible outcomes from their investments.
Known for her friendly, approachable manner and attention to detail, Carolina handles all aspects of property management with care and professionalism. She makes the process smooth and stress-free for both owners and tenants, ensuring every property is managed to the highest standard.
Carolina is also passionate about building strong, long-term relationships with both owners and tenants. She takes the time to understand each client’s unique needs, providing personalised solutions and clear communication every step of the way. Her dedication and hands-on approach mean clients can trust that their properties are in safe, capable hands.
Ella Bourne
Office & Client Liaison Manager
Contact: Ella@smartpropertymanager.com.au
Ella has extensive experience in the real estate world and is the steady hand that keeps the office running smoothly. She manages day-to-day operations, handles key sales and leasing documentation, and supports the team with the organisation and structure they need to deliver great results. With years of industry know-how and a calm, methodical approach, she keeps everything on track and ensures communication across the office is clear, timely, and effortless.
On the client side, Ella is often the first friendly face people meet, bringing a warm, approachable, and genuinely helpful manner to every interaction. Drawing on her deep experience, she guides clients through enquiries, inspections, paperwork, and each step of the sales or leasing journey, making sure they feel informed and supported the whole way through. Her mix of operational strength and down-to-earth customer care helps create a smooth, stress-free experience for buyers, sellers, landlords, and tenants alike.
John Melatti
Officer in Effective Control
Director & Co-Founder | Licensed Estate Agent
Contact: Johnm@vip-consulting.com.au
Ph: 0416 053 555
John is a strong advocate for the power of open and honest dialogue, believing it to be the foundation of successful, productive, and enduring partnerships. His exceptional communication and negotiation skills consistently set him apart, enabling him to foster trust and deliver outstanding results for his clients.
By actively listening to his clients’ needs and providing a high level of personalized service, John ensures every interaction is tailored to meet their unique goals. His unwavering dedication to achieving the best outcomes inspires confidence and loyalty among his long list of returning clients.
John’s client-focused approach and commitment to excellence make him a reliable partner, whether navigating complex negotiations or building lasting professional relationships.
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